Published on December 14, 2009 in Computer Software, Technology


CHELMSFORD, Mass. (December 14, 2009) – Kronos ranked in six of the most influential “Top 10” categories in the annual Software LeaderBoard compiled and published by Retail Info Systems News (RIS News). The LeaderBoard, a list of the top software companies serving retailers, recognized Kronos for strengths in the areas of ROI, innovation, product reliability, and quality of service. Five out of six of these rankings are solely based on customer satisfaction.
News Facts

* The rankings, published in the December 2009 issue of RIS News, are based on survey responses of retail executives who rated 99 software vendors. Kronos ranked in the following “Top 10” categories:
o Leaders in Product Reliability by Tier One Retailers
o Leaders in Installation/Integration by Tier One Retailers
o Leaders in Quality of Service by Tier One Retailers
o Leaders in ROI by Mid-Size Retailers
o Leaders in Technology Innovation by Mid-Size Retailers
o Leaders in Grocery
* Kronos offers the most widely adopted and deployed end-to-end workforce management solution in retail with more than three million retail employees using Kronos across 80,000 stores globally.
* Kronos is the only vendor in the market to offer integrated hiring, forecasting and scheduling, time and attendance, HR and payroll, absence management, workforce analytics, and operations planning solutions.

Supporting Quotes

* Kevin Campbell, AVP store operations, Bob’s Stores
“When looking for a workforce management vendor, we needed a technology partner that could offer an end-to-end solution and lower the total cost of software ownership. Kronos was the clear vendor of choice. We are pleased that the organization is getting such recognition.”
* Charlie DeWitt, vice president of vertical marketing, Kronos
“Our fundamental belief is that workforce management doesn’t have to be so hard and we are committed to delivering on this promise. This RIS Software LeaderBoard recognition is gratifying, as it acknowledges what we strive to offer to retailers: workforce management solutions that are easy to use and help achieve fast payback.”
* Brian Kilcourse, managing partner, Retail Systems Research (RSR)
“Retail winners seek to provide differentiating levels of service to consumers while at the same time holding the line or even reducing their labor spend as a percent of revenue. These companies know that this is accomplished by optimizing the non-selling functions within their stores so that they can redirect a greater percentage of their labor on services. RSR’s research shows that workforce management solutions are an essential technology enabler to achieving this objective.”

Source: Kronos

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