Unlike traditional business intelligence and web analytics tools, IT Search lets business users drill down and change reporting to gain deeper insight. Splunk also serves other non-technical users such as customer support who need to answer specific questions about user and application activity. Everyone in your organization will be empowered to answer the questions that […]
In any organization, multiple sources of data must be analyzed and turned into actionable information. The difficulty is bringing it all together, focusing on the critical information and using it to measure, learn and innovate. This white paper discusses how metrics increase visibility and sharpen decision making to ensure excellent customer service, rising revenue and […]